FAQs

Find the information you need about our services and how we can support you.

About Our Services

Learn more about what we offer and how we can assist you.

1. What services does First Care Company provide?

We offer a range of services, including personal care, domestic assistance, social participation, specialized nursing, capacity building, and respite care.

2. Who can access your services?

Our services are tailored for individuals living with disabilities who are NDIS participants.

3. Are your caregivers and nurses qualified?

Yes, all our staff are highly trained and experienced, ensuring professional and compassionate care.

4. Do you offer 24/7 support?

Yes, we provide flexible support options, including around-the-clock care if needed.

Getting Started with First Care Company

Steps to begin your journey with us.

1. How do I access your services?

You can contact us directly via phone or email to discuss your needs and schedule an initial consultation.

2. What is the process for creating a care plan?

Our team will work with you to assess your needs, goals, and preferences to develop a tailored plan.

3. What if my needs change over time?

We regularly review and adjust care plans to ensure they continue to meet your evolving needs.

4. Can I switch to First Care from another provider?

Yes, we can guide you through the process of transitioning your NDIS services to us.

Make Appointment

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.